Payment

Readings are booked upon receipt of payment.

I only accept payment via my online shop for e-mail, video, and phone readings.

If I do not receive payment for an appointment 48 hours prior to the scheduled time the appointment will be cancelled to open up space for other clients. 

By purchasing a reading from me you acknowledge that you have read and agreed to my Terms & Conditions and Code of Ethics


Refunds & Cancellation

All cancellations must be submitted to info@incandescenttarot.com with a minimum of 24 hours notice for a full refund.

Same-day and last minute cancellations forefit their payment.

I am happy to reschedule your appointment if you give me more than 24 hours notice.

If you are more than ten minutes late for your appointment, I will consider it cancelled. 

If it is clear that I am not a good match for you as a tarot reader, I will gladly offer a full refund and refer you to someone more fitting. 

Due to the personalized nature of email readings, I do not offer refunds. 


Email Readings

Once you submit your payment for a reading I will notify you via email to confirm your order. This email will include any questions or clarifications necessary to get your question just right. 

After the question has been decided upon, I will begin working on your reading.

I will send you a pdf with your reading within 3 business days for all readings (except Heart of the Matter readings which take 4 business days because of their length.)

In the rare case of an emergency, I will notify you via email if your reading is delayed.

Note: Please check your spam settings to ensure my messages and your reading end up safe and sound in your inbox!


After I receive your appointment choice via my schedueler, I'll reach out with a confirmation and link to my checkout. Your session is officially booked upon receipt of payment.

Reading are typically scheduled up to three weeks in advance. 

Video readings are subject to the same 24 hour cancellation policy noted above. 

Video Readings